Free Initial Assessment

Someone accessed your computer. We prove it.

Your bank says it came from your device. We find the evidence that proves it wasn't you.

Hands on a laptop keyboard in a dim room

You're not alone — and it can be proven.

Scammers take control. They leave traces. We find them.

  • Unauthorized transfers on your account

  • Someone was controlling your computer

  • Your bank is holding you responsible

  • You don't know how to prove it wasn't you

Get Help Now

The Evidence Is on Your Computer

Scammers think they're invisible. They're not.

Forensic analysis tool on a dark monitor

Remote Access Tools

ScreenConnect, AnyDesk, TeamViewer, and hidden RATs — detected even after uninstall.

Timeline Reconstruction

Minute-by-minute proof of when the intrusion happened.

Malware & Keyloggers

Identification of keyloggers and persistence mechanisms.

Browser & Credentials

Saved passwords and banking sessions traced to the intruder.

Court-Ready Reports

Professional forensic reports for your bank or attorney.

System Cleanup

Malware removed. System hardened against future attacks.

How the Scam Works

A remote access scam unfolds in under an hour. Here's how.

Fake security alert on a phone
Stage 01 · The Hook

Fake alert or phone call

A scary popup or call claims "Microsoft" detected a virus.

// INSTALL
Stage 02 · The Install

Remote software installed

They walk you through installing AnyDesk or ScreenConnect.

Banking interface with remote session
Stage 03 · The Takeover

Full control of your device

They navigate your banking, invisible while your screen goes dark.

$ —
Stage 04 · The Drain

Transfers sent out

Wire, Zelle, and ACH transfers initiated from your device.

Software being uninstalled
Stage 05 · The Cover-Up

Traces wiped away

Software uninstalled. History cleared. They disappear.

But they can't erase everything.

Registry keys, event logs, and prefetch files tell the full story. That's what we find.

Start Free Assessment

Every case starts free.

Remote Assessment

Secure remote forensic collection. No shipping, no travel.

Request Remote

Mail-In

Ship your computer to our lab. We ship it back.

Get Instructions

Real results for real people.

Accounts unlocked. Bank decisions reversed. Money returned.

Bank Decision Reversed

The credit union denied my fraud claim saying it was a "trusted device" login. Geek Squad cleaned my laptop twice and said it was fine. Simple IT found two hidden remote access tools installed as Windows services — the ones Geek Squad missed. Their forensic report reversed the bank's decision. Every dollar came back across my business, my daughter's savings, and my son's credit card.

Money Returned

A scammer took over my computer and drained my accounts before I realized what was happening. My bank said there was nothing they could do. Simple IT's forensic work proved I'd been hacked — and my money came back. They also secured my computer so it wouldn't happen again.

Four steps, start to evidence.

Free Assessment

Tell us what happened. No cost.

Evidence Collection

Remote, in-person, or mail-in.

Analysis & Report

We reconstruct the full timeline.

Deliver to Bank

Complete evidence package.

Tell us what happened.

Free. Confidential. Response within 24 hours.

fraud-support@ctxsimpleit.com