Your bank says it came from your device. We find the evidence that proves it wasn't you.
Scammers take control. They leave traces. We find them.
Scammers think they're invisible. They're not.
ScreenConnect, AnyDesk, TeamViewer, and hidden RATs — detected even after uninstall.
Minute-by-minute proof of when the intrusion happened.
Identification of keyloggers and persistence mechanisms.
Saved passwords and banking sessions traced to the intruder.
Professional forensic reports for your bank or attorney.
Malware removed. System hardened against future attacks.
A remote access scam unfolds in under an hour. Here's how.
A scary popup or call claims "Microsoft" detected a virus.
They walk you through installing AnyDesk or ScreenConnect.
They navigate your banking, invisible while your screen goes dark.
Wire, Zelle, and ACH transfers initiated from your device.
Software uninstalled. History cleared. They disappear.
Registry keys, event logs, and prefetch files tell the full story. That's what we find.
Start Free AssessmentAccounts unlocked. Bank decisions reversed. Money returned.
The credit union denied my fraud claim saying it was a "trusted device" login. Geek Squad cleaned my laptop twice and said it was fine. Simple IT found two hidden remote access tools installed as Windows services — the ones Geek Squad missed. Their forensic report reversed the bank's decision. Every dollar came back across my business, my daughter's savings, and my son's credit card.
A scammer took over my computer and drained my accounts before I realized what was happening. My bank said there was nothing they could do. Simple IT's forensic work proved I'd been hacked — and my money came back. They also secured my computer so it wouldn't happen again.
Tell us what happened. No cost.
Remote, in-person, or mail-in.
We reconstruct the full timeline.
Complete evidence package.
Free. Confidential. Response within 24 hours.
fraud-support@ctxsimpleit.com